protect your personal information and it is important for you to review
information that can be associated with a specific person and can be used
to identify that person.
do not consider anonymized information to constitute personal information,
as it cannot be used to identify a specific person. We collect personal
information from you when you use MolatMasr.com or its related websites
and services ("Site") (including, without limitation, when you
buy and sell items or when you telephone or email our customer support
team). By providing us with your personal information, you expressly
consent to us processing your personal information in accordance with the
the Site. The revised version will be effective at the time we post it
and, following such posting, your continued use of the Site will
constitute your express consent to us continuing to process your personal
would encourage you to check the Site regularly for the announcement of
the following topics:
collection of your personal information
use of your personal information
use of your and other users’ personal information
reviewing and amending your personal information
party website links
spam or spoof emails
your personal information
you can contact us about privacy questions
Our collection of your
part of your registration on or use of the Site, you will be asked to
provide us with certain personal information, such as your name, shipping
address, email address and/or telephone number and other similar
information as well as some additional information about you such as your
date of birth or other identifying information.
Additionally, in order for us to verify your identity, we may need to
request from you valid proof of identification (e.g. in the form of a copy
of your passport, resident’s visa or permit, national ID card and/or
will also need to collect selected financial information from you, such as
your credit card and/or bank account details.
will need to input this financial information into the "My
Account" section of the Site.
We use this financial information for billing purposes and for the
fulfilment of your orders.
Following your registration on the Site, you should not post any personal
information (including any financial information) anywhere on the Site other
than on the My Account section of the Site.
Restricting the posting of personal information to the My Account section
of the Site protects you from the possibility of fraud or identity theft.
The posting by you of any personal information anywhere on the Site other
than on the My Account section of the Site may lead to the suspension of
your use of the Site.
will collect transactional information based on your activities using the
Site (such as buying and selling items).
note that we may use your Internet protocol (or IP) address (which is a
unique number assigned to your computer server or your Internet service
provider (or ISP)) to analyses user trends and improve the administration
of the Site.
may also collect information about your computer (for example, browser
type) and navigation information (for example, the pages you visit on the
Site) along with the times that you access the Site.
Finally, we may collect
additional information from or about you in other ways not specifically described
here. For example, we may collect information related to your contact with our
customer support team or store results when you respond to a survey. We may
also collect feedback ratings and other comments relating to your use of the
Site. Where we aggregate personal information for statistical purposes, such
aggregated personal information shall be anonymized.
Our use of your personal
We share customer
information only as described below and with Amazon.com, Inc. and its
use your personal information to provide services and customer support to
you; to measure and improve our services to you; to prevent illegal
activities and implement our user agreement with you ("User
Agreement"); troubleshoot problems; collect fees; provide you with
promotional emails and verify information you give us with third parties.
For example, we may share some of the personal information you give us
with banks or credit card authorization, processing and verification
services or with third parties for fraud screening purposes.
we make every effort to preserve your privacy, we may need to disclose
your personal information to law enforcement agencies, government agencies
or other third parties where we are compelled so to do by court order or similar
legal procedure; where we are required to disclose your personal
information to comply with law; where we are cooperating with an ongoing
law enforcement investigation or where we have a good faith belief that
our disclosure of your personal information is necessary to prevent
physical harm or financial loss, to report suspected illegal activity or
to investigate a possible violation of our User Agreement and other
agreements; or protect the rights, property, or safety of MolatMasr, our
users or others.
the event of a sale of MolatMasr.com FZ-LLC, any of its affiliates and
subsidiaries or any related business assets, your personal information may
be disclosed to any potential purchaser for the purposes of the continued
provision of the Site or otherwise in relation to any such sale. We may
share your personal information with our other group companies for the
This contact information will be the personal information provided by you
to us on registration and, as a result, should always be kept up-to-date.
information relating to items you are buying or selling will be displayed
on the Site. This information can include details of your user ID,
feedback ratings and associated comments relating to your use of the Site.
Otherwise, we will only disclose your personal information to a third
party with your express permission.
do not sell or rent any of your personal information to third parties in
the normal course of doing business and will only share your personal
registering on or using the Site, you give us your express consent to
receive promotional emails about our services and emails announcing
changes to, and new features on, the Site. If, at any time, you decide
that you do not wish to receive any such emails, you can opt out of
receiving such emails by clicking on the link at the bottom of any of the
emails or by going to the My Account section of the Site.
we do use comments made by you about the Site for marketing purposes and
by making such comments you expressly consent to our using such comments
for marketing purposes.
Your use of your and
other users’ personal information.
members may need to share personal information (including financial
information) with each other to complete transactions on the Site. You
should respect, at all times, the privacy of other Site members.
cannot guarantee the privacy of your personal information when you share
personal information with other Site members so you should always seek
information on the privacy and security policies of any other Site members
with whom you are transacting prior to sharing any of your personal
information with another Site member.
another Site member.
agree to use any personal information received from another Site member in
relation to a transaction on the Site solely in relation to such
transaction and shall not use the information received from another Site
member for any other purposes (except with the express consent of the
other Site member).
acknowledge and agree that you shall use personal information received
from another Site member in accordance with all applicable laws.
Accessing, reviewing and
amending your personal information
can access and review your personal information in the My Account section
of the Site. If your personal information changes in any way or is
incorrectly presented on the Site you should immediately update or correct
your personal information (as applicable) by accessing the My Account
section on the Site or, alternatively, by contacting our customer support
team. The "Customer Support" link at the top of each Site
webpage contains our customer support email and phone details.
note that we shall retain your personal information during and following
the end of your use of the Site as required to comply with law, for
technical troubleshooting requirements, to prevent fraud, to assist in any
legal investigations and to take any other actions otherwise permitted by
Third party website links
The Site may contains
links to other websites. Please be aware that we are not responsible for the
privacy practices of such other websites. We encourage you when you leave the
Site to read the privacy statements of each and every website you visit if you
applies solely to your personal information that we collect on the Site.
many websites, the Site uses 'cookie' technology (small computer files
placed on your computer’s hard drive). When you go to particular website
pages on the Site, the cookie identifies your browser with a unique,
cookies we use do not reveal any personal information about you. Cookies
help us improve your experience of the Site and also help us understand
which parts of the Site are the most popular. You are always free to
decline our cookies if your browser permits, although doing so may
interfere with your use of the Site.
No spam or spoof emails
We do not tolerate spam.
To report Site related spam or spoof emails, please forward the email to spam@MolatMasr.com
or spoof@MolatMasr.com. You may not use our communication tools to send spam or
otherwise send content that would violate our User Agreement. We automatically
scan and may manually filter messages to check for spam, viruses, phishing
attacks and other malicious activity or illegal or prohibited content.
Protecting your personal
providing us with personal information, you consent to the transfer of
your personal information outside of the Kingdom of Saudi Arabia. We take
every precaution to safeguard all your personal information from
unauthorized access, use or disclosure.
personal information is encrypted. However, the Internet is not a secure
medium and we cannot guarantee the privacy of your personal information.
must enter your username and password each time you want to access your
account or make transactions on the Site.
your password carefully using unique numbers, letters and special
share your username and password with anyone.
you are concerned that your username or password has been compromised,
please contact our customer support team immediately and ensure you change
your password by logging onto the My Account section of the Site.
How you can contact us
about privacy questions
If you have questions or
concerns about our collection and use of your personal information, please
contact our customer support team at the "Customer Support" link at
the top of any Site webpage.